Privacy Policy

Introduction

Prime Course Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primecourseconnect.shop and use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and profile information
• Payment information (processed securely through third-party payment processors)
• Educational background and professional information
• Communication preferences

Usage Information

We automatically collect certain information about your use of our website and services:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Course progress and completion data
• Website navigation and interaction data

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Preference cookies to remember your settings
• Local storage for improved user experience

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our educational services
• Processing course enrollments and payments
• Communicating with you about courses and services
• Improving our website and course offerings
• Providing customer support and assistance
• Sending administrative and educational communications
• Ensuring website security and preventing fraud
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Payment processing companies
• Email service providers
• Website hosting and maintenance providers
• Analytics and marketing platforms

Legal Requirements

We may disclose your information when required by law or in response to valid legal processes, such as:

• Court orders or subpoenas
• Government investigations
• Protection of our rights and property
• Safety and security concerns

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected]

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

• The nature of the information collected
• Legal and regulatory requirements
• The purpose for which the information was collected
• Our legitimate business interests

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is effective as of the date listed above and applies to all information collected by Prime Course Connect through our website and services.